Why we collect personal information
Why do we collect your personal information? Because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you.
What information we collect
There are a number of situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you're discussing a service issue on the phone, participating in an online survey, etc. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; and information about the LSDC services you receive; and information relating to a support or service issue. We also collect information regarding customer activities on our website to help us to determine how best to provide useful information to customers and to understand which parts of our websites and products are of most interest to them. If you use a bulletin board or chat room on a LSDC website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. LSDC is not responsible for the personally identifiable information you choose to submit in these forums.
When we disclose your information
How we protect your personal information
LSDC takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.
Cookies and other technologies