Lancaster Sewer District Commission

Lancaster Massachusetts

Home > Customer Service > Usage Bills > Understanding Your Bill

Understanding Your Bill

1.The Account Number and Service Address is the main identification used by the LSDC to track your account. When contacting the LSDC about issues related to your bill please be sure to have this information.  

2.The Amount Due is the total amount due including all new charges and any past due amounts and late fees. (in multiple spots on bill)

3.The Due Date is the date that the bill must be paid by to avoid late fees.

4.The Due After amount indicates the total amount due, including late fees, if the bill is paid after the Due Date. (in multiple spots on bill)

5.This your customer mailing address of record.

6.The Start section shows the starting meter reading and starting read date for the current billing cycle.  

7.The End section shows the ending meter reading and ending read date for the current billing cycle.

8.The Consumption section shows the total amount of usage recorded between the Start and End meter readings in terms of Cubic Feet (CF) for the current billing cycle.  One cubic foot = 7.48 Gal.

9.The Current Charges shown is the new charges based on the total recorded consumption. (in multiple spots on bill)

10.The Previous Balance indicates any prior charged amounts, including late fees, that were billed and went unpaid.



The LSDC charges customers based on 100% of their water usage as read from the property's water meter by the Lancaster Water Department.  All billing charges are invoiced on a Fiscal Quarter basis.  The fees and rates charged on usage bills are developed as part of the LSDC's annual budget and finance process.  

Billing preferences, payments, closeouts, and address changes can be managed through our  account services page. If you believe your bill contains charges that are in error or water use that should not be charged for sewer, then please review our abatement policy.

Please see our Billing Frequently Asked Questions page for more information on typical billing issues.

(placeholder)
Bill Example